| 1 | Login Assistance
Last Updated Date:
Mar-23-2023 08:58
If you are a retuning user of the My Advantage site and are having problems signing in, please accept our apologies for the inconvenience. One issue may be as the result of a recent upgrade....
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| 2 | Directions for missing information completion by candidate
Last Updated Date:
Mar-23-2023 08:58
Access this page for directions for missing information completion by candidates.
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| 3 | How do I contact Customer Support
Last Updated Date:
Mar-23-2023 08:58
Phone Support: Toll Free - (800) 688-7792 Toll - (678) 694-2082 Email: myadvantage@fadv.com
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| 4 | What the difference between the ID Check from My Advantage and a ID check run by a prospective employer
Last Updated Date:
Mar-23-2023 08:58
Access this page for information about My Advantage ID Check.
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| 5 | What the difference between a instant check and a premium check
Last Updated Date:
Mar-23-2023 08:58
Access this page to learn the differences between the Instant check and the premium check.
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| 6 | What kinds of criminal checks are available
Last Updated Date:
Mar-23-2023 08:58
Access this page to learn about the two types of criminal search options available in My Advantage
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| 7 | What is Identity Authentication
Last Updated Date:
Mar-23-2023 08:58
Access this page for information about Identity Authentication.
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| 8 | Can I select the individual searches I want to run on myself
Last Updated Date:
Mar-23-2023 08:58
Yes. The available components are listed on this page...
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| 9 | What is the First Advantage National Criminal File
Last Updated Date:
Mar-23-2023 08:58
The First Advantage National Criminal File (NCrF) is a proprietary database of over 250 million public records acquired by First Advantage...
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| 10 | Can I request International searches
Last Updated Date:
Mar-23-2023 08:58
My Advantage currently only allows searches to be ordered for the United States. A future enhancement will bring non-US searches to My Advantage.
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